← Glossary
Category · 9 terms
Contracts & negotiation
MSAs, SOWs, order forms, BAAs, and the load-bearing clauses that decide whether a SaaS deal closes or stalls.
Business Associate Agreement (BAA)
The HIPAA-mandated contract between a covered entity (or another business associate) and a vendor that handles protected health information.
Also: BAA · Business Associate Agreement · Business Associate Contract
IP Indemnity Carve-out
The set of exceptions to a vendor's IP indemnity that exclude specific claim categories from coverage, typically modifications, third-party data, and combinations.
Also: IP indemnity carve-out · IP indemnity exclusions
Limitation of Liability (LoL cap)
The contract clause that caps each party's total damages exposure, usually as a multiple of fees paid or a fixed dollar amount.
Also: LoL · LoL cap · Limitation of Liability
Master Service Agreement (MSA)
The umbrella contract that sets the legal terms of the customer-vendor relationship and gets re-pointed by every subsequent order form.
Also: MSA · Master Services Agreement · Master Subscription Agreement
Mutual Indemnity
An indemnification structure where each party agrees to defend the other against specific categories of third-party claims, rather than only the vendor indemnifying the customer.
Also: mutual indemnity · mutual indemnification · two-way indemnity
Order Form
The deal-specific document that names the products purchased, the price, the term, and the start date, all sitting under the MSA's legal terms.
Also: Order Form · Subscription Order · Order Schedule
Statement of Work (SOW)
The contract addendum that defines deliverables, timeline, and price for a specific project sitting under an MSA.
Also: SOW · Statement of Work · Scope of Work
Super-cap
A higher liability cap that sits above the standard limitation of liability for specific high-risk categories, usually data breach or IP indemnity.
Also: super-cap · super cap · enhanced cap
Termination for Convenience
A contract right for one or both parties to terminate the agreement without cause, usually with a defined notice period, regardless of the other party's performance.
Also: termination for convenience · TFC · termination without cause
Train this into your team’s playbook.
The corporate training program turns these terms into the operational discipline your in-house team negotiates with every week.